Privacy Policy

Last Updated: October 10, 2025
Company Name: Rochester Telemessaging Center
Website: rtcenter.com
Email: info@rtcenter.com
Phone: (800) 462-3550

Introduction

Rochester Telemessaging Center (“we,” “our,” or “us”) values your privacy and is committed to protecting your personal information. This Privacy Policy describes how we collect, use, and protect information obtained through our website and online forms.

By using our website, you consent to the terms of this Privacy Policy.

Information We Collect

We may collect personal information from you in the following ways:

Contact Form: Name, email address, phone number, and any message you provide.
Quote Request Form: Business name, contact information, and project details.
Job Application Form: Name, contact details, employment history, and any other information you submit.
New Client Information Form: Contact details and business information needed to set up your account.

We also automatically collect limited non-personal data such as your browser type, device, and pages visited through the use of cookies and analytics tools.

How We Use Your Information

We use the information collected to:

Respond to inquiries and provide quotes.
Process job applications and contact applicants.
Set up and manage client accounts.
Improve our website and services.
Maintain internal records for business operations and compliance.

Cookies and Tracking Technologies

Our website uses cookies, plugins, and widgets to enhance functionality and analyze usage. Cookies help us understand how visitors use our site and enable certain features. You can disable cookies in your browser settings, but some parts of our site may not function properly without them.

Data Sharing and Disclosure

We do not sell, rent, or share your personal information with third parties for marketing purposes.
We may share information only in the following circumstances:

When required by law or legal process.
To protect our rights, property, or safety.
With trusted service providers who help us operate our website and who are bound by confidentiality agreements.

Data Retention

We retain personal information only as long as necessary to fulfill the purposes for which it was collected or to comply with legal obligations.

Data Security

We take reasonable technical and organizational measures to protect your personal information from unauthorized access, loss, or misuse. However, no online system can guarantee complete security.

Links to Other Websites

Our website may contain links to external websites. We are not responsible for the privacy practices or content of those sites. Please review their privacy policies before providing personal information.