Custom Message Delivery 2018-07-26T07:30:01+00:00

Custom Message Delivery

Flexible Message Retrieval

We can forward incoming messages to your:

  • Voicemail Box

  • Cell Phone

  • Home Phone

  • Email Address

  • Fax Machine

  • SMS

  • Secured Messaging

Voice Mail Box

Receive your messages via voice mail. Our experienced agents will clearly record each message for you to retrieve at your convenience.

Or, if you would rather, we will “hand off” your caller into your voice mail so they may leave a confidential message for you to access. We can set up an email notification to let you know when you have a new message. We can even include the voicemail recording in the email notification.

Cell / Mobile Phone

RTC will contact you directly with each and every call.

Our experienced agents can also screen your calls enabling you to receive only urgent calls.

Should you wish to return the call from your cell phone but keep your number confidential, our agents can connect you directly to your caller, not only offering you instant response to your clients but the confidentiality you need.

Home / Landline Phone

During those times when you are working from home or just waiting for that important call during those late night hours, let us relay your call.

Just provide us with the parameters and our experienced agents will be happy to comply with them.

Pager / Digital-Alphanumeric

RTC will provide you with pertinent information while you are on the go.

Our experienced agents will page you with those calls you have indicated as urgent, all calls, or those you would like paged to you during specific times/days. We also offer alphanumeric paging, allowing you to see the caller’s name, phone number and brief message so you can determine the urgency of the call.

Email Address

E-mail delivery service provides you with great flexibility.

Messages can be sent to your e mail address individually or grouped and sent at specific times that you control.

Fax Machine

As partners in the success of your business and in order to keep your fax free during office hours, our system allows us to fax your messages overnight, shortly before your office opens or at anytime you choose.

SMS

The short message service allows you to view not only the pertinent and immediate information you need but also documentation on exactly how expertly your calls were handled.

Email Response

Handling inbound emails from clients has never been easier.

Our agents are prepared to immediately read, respond and handle accurately any request from you or your staff via any email source.

Secured Messaging

We know how important it is to protect sensitive data.

RTC is HIPAA compliant and can make sure your data is sent encrypted and secure.

Customization

Let us customize a system to meet your unique needs.

Our experts will be happy to comply with a message delivery system tailored to your business and individual requirements.