Custom Message Delivery

With our Flexible Message Retrieval, we can forward incoming messages to your:

  • Voicemail Box

  • Cell Phone
  • Home Phone
  • Email Address
  • Fax Machine
  • SMS
  • Secured Messaging

Receive your messages via voicemail. Our experienced agents will clearly record each message for you to retrieve at your convenience.

Or, if you would rather, we will “hand off” your caller into your voicemail so they may leave a confidential message for you to access. We can set up an email notification to let you know when you have a new message. We can even include the voicemail recording in the email notification.

RTC will contact you directly with each and every call.

Our experienced agents can also screen your calls enabling you to receive only urgent calls.

Should you wish to return the call from your cell phone but keep your number confidential, our agents can connect you directly to your caller, not only offering you instant response to your clients but the confidentiality you need.

During those times when you are working from home or just waiting for that important call during those late night hours, let us relay your call.

Just provide us with the parameters and our experienced agents will be happy to comply with them.

RTC will provide you with pertinent information while you are on the go.

Our experienced agents will page you with those calls you have indicated as urgent, all calls, or those you would like paged to you during specific times/days. We also offer alphanumeric paging, allowing you to see the caller’s name, phone number and brief message so you can determine the urgency of the call.

E-mail delivery service provides you with great flexibility.

Messages can be sent to your e mail address individually or grouped and sent at specific times that you control.

As partners in the success of your business and in order to keep your fax free during office hours, our system allows us to fax your messages overnight, shortly before your office opens or at anytime you choose.

The short message service allows you to view not only the pertinent and immediate information you need but also documentation on exactly how expertly your calls were handled.

Handling inbound emails from clients has never been easier.

Our agents are prepared to immediately read, respond and handle accurately any request from you or your staff via any email source.

We know how important it is to protect sensitive data.

RTC is HIPAA compliant and can make sure your data is sent encrypted and secure.

Let us customize a system to meet your unique needs.

Our experts will be happy to comply with a message delivery system tailored to your business and individual requirements.

We can customize our services to meet your needs

Customized Solutions for Your Business
At Rochester Telemessaging Center, we understand that no two businesses are alike. That’s why we tailor our services to fit your unique needs, helping you streamline operations and maximize efficiency. Our flexible systems are designed to integrate seamlessly with your existing business software, ensuring a smooth transition and minimal disruption. Whether you’re looking to enhance productivity, improve communication, or simplify workflows, RTC delivers solutions built around your business.