Why Use RTC?
All staff members at Rochester Telemessaging Center who answer calls undergo intensive training before their first call. Well-trained employees ensure competency and a superior level of proficiency necessary for handling not only typical, simple industry-related calls, but more complex calls requiring thoughtful decision-making expertise. Let us show you why we are the best live answering service company in Michigan.
24/7 LIVE ANSWERING SERVICE
Every busy signal or rollover to internal voicemail can be lost business. Our live answering service gives your callers immediate access to a specially trained associate who can quickly assist them.
CALL CENTER SERVICE
When a West Coast customer wants to place an order at 11p.m., you won’t miss the sale. Let our specially trained associates take the orders for you 24/7. Inbound call center services are in high-demand, and a professional call center will insure your sales orders are handled with detail and professionalism.
HELP DESK SERVICES
Our associates can assist in answering frequently asked questions, troubleshooting or routing emergency calls to on-call staff, and other requests. Professional help desk services can assist your company in maintaining good customer relations and boost revenues by increasing return customers and referral business.
Rochester Telemessaging Center (RTC) is a wonderful place to work. Answering service employees at other companies may consider their positions as jobs, RTC employees view their positions as careers. A career in the answering service industry can be an extremely rewarding occupation. There are many careers, jobs and opportunities in the answering service industry.
For career opportunities, please call our employment line at (248) 656-6102.