Live Answering Service | Rochester Michigan | Inbound Call Center | Call Screening | Voice Mail Service | Medical Answering Service | Remote Receptionist | Messaging Service | Help Desk Services

call center michigan, rochester telemessaging center rochester, southfield

answering service, michigan, southfield, detroit, ann arbor, macombWe hold the highest standards for professionalism

Michigan based | Live Answering Service | Inbound Call Center Solutions | Custom Messaging | Remote Receptionist | Help Desk Services

Rochester Telemessaging Center is the ONLY company nationwide to receive the prestigious AWARD OF EXCELLENCE 21 years in a row from the Association of TeleServices International (ATSI).

The ATSI Award of Excellence program provides a quality assessment for telemessaging call centers and measures more than 400 data points. When companies earn recognition for multiple years, it is a verification of their ongoing attention to providing consistently high quality services.

Rochester Telemessaging Center has achieved the award every year since its inception.

Only Certified Company in Michigan

In addition, the Rochester Telemessaging Center is the only company certified by ATSI in the state of Michigan. This certification process is an industry peer-to-peer review program of best practices and policies to ensure a certified site’s ability to achieve a 99.99% annual run time. This rigorous program sets more than 60 criteria that must be met or exceeded to qualify. Overall, the adopted requirements represent a collection of best practices and guidelines to which sites must adhere.

ATSI Awards Gold Call Center Certification 2014 (pdf)

Read the latest ATSI Award of Excellence press release:

 

Your calls are always answered with a smile!